Fulfillment

Order Processing:
Name	Assignments	email	CONTACT - BACKUP
SF Specials	Special project requests for Tradeshows	[email protected]	Thillai Nayagam [email protected]
Madasamy (Male)	Financial reporting, inquiry and balancing	[email protected]	[email protected] [email protected]
Debby Muellner	Financial Services coordination onsite (subscription checks, credit card batches, cash) Document retrieval for Fulfillment Audits, Postal Audits, Financial Audits or Legal issues	[email protected]	Ryan Williams [email protected]
Anne Murray	PO entry and receipts for pick-and-pack inventory Pick-and-Pack Warehouse Inventory reporting and inquiry	[email protected]	Debby Muellner [email protected]
BOOKS Team	Fulfillment queries and support on BOOKS and Marketing Products	[email protected]	Ryan Williams [email protected]
SF Specials	Circulation system setup (publication setup, subscription cards, demographics, control coding, and list uploads)	[email protected]	Non Hendrickson [email protected]

Audience Development Support – Publications:
Healthcare
Name	Assignments	Phone	Email
Sathiskumar (Male)	COG, CP, DERM, MEDEC, OPHT,ONC, PT, UROL	714 845 0252x 6055028	[email protected]
Sreelesh (Male)	DT, MHE, OD, OTE	714 845 0252x 6055028	[email protected]
Licence
Sathiskumar (Male)	LCNS	714 845 0252 x 6055028	[email protected]
Pharma-Science
Guhaprasad (Male)	APCT, LCGC, SPEC, PHTE, NO	714 845 0252 x 6055029	[email protected]
Sreelesh (Male)	BIOP, LCE, PHEX, PTE	714 845 0252 x 6055028	[email protected]
Veterinary Medicine
Guhaprasad (Male)	VET, DVM	714 845 0252 x 6055029	[email protected]
Sreelesh (Male)	FIRST	714 845 0252 x 6055028	[email protected]
Automotive
Sam (Male)	AMB, ABRN, MA	714 845 0252 x 6055029	[email protected]
DENTAL
Sathiskumar (Male)	DPROD	714 845 0252 x 6055028	[email protected]
Sreelesh (Male)	DE	714 845 0252 x 6055028	[email protected]
BJI
Guhaprasad (Male)	ACC, MRM, TRBO	714 845 0252 x 6055029	[email protected]

E-Media
Marketing related orders, systems updates, show exhibitor emails & miscellaneous queries	[email protected]	714 845 0252 x 6055020	[email protected]
Editorial-related orders, systems updates, show attendee emails & miscellaneous queries	[email protected]	714 845 0252 x 6055045	[email protected]
Creation of segments, upload of records to lists, moving records from one system to another system, miscellaneous questions with regards to lists or segments or deliverability of mailings, mail deployment systems updates & requests for reports	[email protected]	714 845 0252 x 6055045	[email protected]
Deployment of enewsletters & enewsletter deployment systems updates	[email protected]	714 845 0252 x 6055045	[email protected]

Standard Turnaround
Marketing related orders, systems updates, show exhibitor emails & miscellaneous queries – 48 hours
Editorial-related orders, systems updates, show attendee emails & miscellaneous queries  - 48 hours
Creation of segments, upload of records to lists, moving records from one system to another system, miscellaneous questions with regards to lists or segments or deliverability of mailings, mail deployment systems updates & requests for reports - Request delivery date

Deployment of enewsletters & enewsletter deployment systems updates - Deployment date

If your request is a rush, please mention “RUSH” in the email subject line or call us, to get our immediate attention. Please ensure that your RUSH requests reach us by 1PM CST, so we do our best to process them within the same day

For any concerns, please direct to the below staff:
Publications (Chennai)
CONTACT – LEVEL 1	Thillai Nayagam (Male)	714 845 0252 x 6055030	[email protected]
CONTACT – LEVEL 2	Subramanian S (Male)	+1 714 845 0252 x 6055042	[email protected]

Tradeshows (Noida)
CONTACT – LEVEL 1	Thillai Nayagam (Male)	714 845 0252 x 6055030	[email protected]
CONTACT – LEVEL 2	Subramanian S (Male)	+1 714 845 0252 x 6055042	[email protected]

Fulfillment (Duluth)
CONTACT – LEVEL 1	Non Hendrickson	1-218-740-7241	[email protected]
CONTACT – LEVEL 2	Tamilselvan (TS) (Male)	1-218-251-0592	[email protected]