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Service Repair
 
July 7, 2011
 

IN THIS ISSUE
Warranty claims
Bosch drives traffic
Liquid tape

 
 
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The magic pill for increasing car count
Chris "Chubby" Frederick, contributor
As shop owners you are always looking for the magic pill, the secret sauce or the silver bullet to get more cars into their shops. So what's the secret? Don't sell auto repair. Sell a customer buying experience. More...

» MORE ON: Profit Matters

How do you handle warranty claims?
Mitch Schneider, contributor
Have you defined exactly what warranty is for you, for your technicians, for your shop? How can you talk about warranty when you have not defined exactly what constitutes a warranty failure? More...

» MORE ON: Mitch Schneider

Advertisement

Bosch national ad campaign draws motorists to repair shops
Bosch's national advertising campaign for DistancePlus™ oil filters is designed to create overall awareness of the product and drive traffic to repair facilities. More...
» MORE ON: Bosch

Send in your Top Shop entry
Motor Age already is receiving entries for this year's Top Shop Contest. Download the entry form today to enter your shop. More...
» MORE ON: Top Shops
Sponsors of Motor Age's 2011 Top Shops contest are:
     


Liquid electrical tape
Permatex Liquid Electrical Tape is a handy and easily applied sealant formulated to bond and insulate electrical connections. More...

» MORE ON: Electrical systems



Key Topic Updates
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Tire Topics
 

Key Topic Updates

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In the July issue of Motor Age, dealing with tire/suspension issues is highlighted. This month's ASE Question of the Month is taken from the A4-Suspension and Steering study guide.

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