Learning from the healthcare customer experience

Today's rating systems are driving consumer decisions in virtually every U.S. industry, and providers and payers are focusing more than ever before on the customer experience. » Five guidelines for success

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Revenue Cycle Management: Billing & Collections
Updates on better revenue cycle management practices, digital claims processing, and proper billing. Read more.

Competing Hepatitis C treatments heat up the market

Competing drugs and exclusive plan coverage of treatments for hepatitis C will have implications for retail prescriptions and continuity-of-care programs within non-Medicare accountable care organizations and health systems. » Learn more

More enrollees eligible for tax subsidies this year on healthcare.gov

About 87% of all enrollees during the first month of open enrollment on healthcare.gov were eligible for financial assistance, compared to 80% during a similar time frame in 2014. » Details

IN CASE YOU MISSED IT

• Texas inquires about Medicaid expansion while Arizona faces expansion challenge

• Medicaid provider figures don't reflect reality of patient care

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