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June 12, 2014

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Special Report

Electronic prescriptions: Return to sender

Life doesn't come with an instruction manual. Fortunately, everything I buy at IKEA does. In the pharmacy world, our assembly instructions come in the form of a prescription. Its singular purpose, the reason for its very existence, is to communicate to the pharmacist the prescribers' intentions. What do we do if the communication system is broken?

There is a mindset among prescribers that it is the pharmacist's job to fix everything. It is not. If the order is entered incorrectly every time, how is that our fault?

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